Effective Date: 09/06/2026

Welcome to the Upside Partners website (“Website”). This Privacy Policy and Terms of Use (“Agreement”) explain how Upside Partners (“Upside Partners,” “we,” “our,” or “us”) collects, uses, and protects information and governs your use of our Website and services. By accessing or using this Website, you agree to the terms outlined below.

About Upside Partners

Upside Partners is a commercial real estate brokerage and advisory firm serving South Florida. Our services include retail property leasing, tenant representation, acquisitions, dispositions, property management coordination, commercial real estate consulting, site selection, lease negotiations, market analysis, and related advisory services.

This Agreement applies to all visitors, users, clients, prospective clients, and businesses interacting with our Website.

Information We Collect

We may collect information that you voluntarily provide when contacting us, submitting inquiries, requesting services, or communicating with our team.

Personal Information

This may include:

• Full name
• Email address
• Phone number
• Mobile phone number and SMS consent preferences when you voluntarily opt in to receive text message communications.
• Company name
• Business address
• Property ownership information
• Leasing requirements
• Investment criteria
• Site selection requirements
• Any information submitted through forms, emails, or other communications

Website Usage Information

We may automatically collect information such as:

• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Referring website
• Date and time of visits
• Pages viewed
• Cookies and analytics data

How We Use Information

Information collected may be used to:

• Respond to inquiries and requests
• Provide commercial real estate services
• Evaluate leasing opportunities
• Assist with acquisitions and dispositions
• Conduct market research and property analysis
• Facilitate site selection projects
• Coordinate property management services
• Improve website functionality and performance
• Maintain business records
• Communicate regarding services and opportunities
• Comply with legal obligations

SMS Communications & Mobile Information

By checking the SMS opt-in box on our website forms, you consent to receive conversational, promotional, and customer care SMS messages from Upside Partners related to commercial real estate services, leasing opportunities, appointments, property updates, and customer support.

Reply STOP to opt out at any time. Reply HELP for assistance. Message and data rates may apply. Messaging frequency may vary.

Mobile opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share your information only with service providers who assist us in delivering SMS messages and who are contractually obligated to protect your information and use it solely for providing those services.

Cookies and Analytics

Our Website may use cookies, tracking technologies, and analytics tools to:

• Improve user experience
• Analyze website traffic
• Monitor website performance
• Understand visitor behavior
• Improve marketing effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Websites

Our Website may contain links to third-party websites, property listing platforms, mapping services, social media platforms, or other external resources.

We are not responsible for the privacy practices, content, policies, or security of third-party websites. Accessing third-party websites is done at your own discretion.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Mobile phone numbers, SMS opt-in consent, and text messaging originator information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers who assist in operating our business, delivering communications, or providing services on our behalf. These providers are required to maintain the confidentiality and security of the information and may use it only for the services they perform for us.

Data Security

We implement commercially reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Support legitimate business purposes

Your Rights and Choices

Subject to applicable law, you may request to:

• Access personal information we maintain
• Correct inaccurate information
• Request deletion of information
• Opt out of certain communications

To submit a request, please contact us using the information provided below.

Informational Purposes Only

The information provided on this Website is for general informational purposes only.

Nothing contained on this Website constitutes:

• Legal advice
• Tax advice
• Accounting advice
• Financial advice
• Investment advice
• Brokerage services without a written agreement

You should consult qualified professionals before making commercial real estate, legal, financial, tax, or investment decisions.

Property Information Disclaimer

Commercial real estate information may change without notice.

We do not guarantee the accuracy, completeness, availability, or timeliness of:

• Property listings
• Rental rates
• Sale prices
• Market conditions
• Financial projections
• Demographic data
• Property specifications
• Investment analyses

Users are responsible for conducting independent due diligence before entering any transaction.

Investment Risk Disclosure

Commercial real estate investments involve risk and uncertainty.

Potential risks include:

• Market fluctuations
• Vacancy risk
• Financing challenges
• Economic conditions
• Regulatory changes
• Property-specific issues
• Tenant performance risks

Past performance does not guarantee future results.

Intellectual Property

All Website content, including but not limited to:

• Text
• Graphics
• Logos
• Branding
• Designs
• Layouts
• Market reports
• Images
• Downloads
• Proprietary materials

is owned by or licensed to Upside Partners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or used without prior written permission.

Acceptable Use

By using this Website, you agree not to:

• Violate applicable laws or regulations
• Submit false or misleading information
• Interfere with Website functionality
• Attempt unauthorized access to systems
• Upload malicious software or code
• Harvest data from the Website
• Use the Website for unlawful purposes

We reserve the right to restrict or terminate access for violations of these terms.

Limitation of Liability

To the fullest extent permitted by law, Upside Partners, its affiliates, officers, employees, agents, contractors, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

• Use of the Website
• Inability to use the Website
• Reliance on Website content
• Errors or omissions
• Business interruptions
• Loss of profits
• Loss of data
• Transaction-related losses

Your use of this Website is at your own risk.

Indemnification

You agree to defend, indemnify, and hold harmless Upside Partners and its affiliates, officers, employees, agents, and representatives from any claims, damages, liabilities, costs, or expenses arising from:

• Your use of the Website
• Violation of this Agreement
• Violation of applicable laws
• Infringement of third-party rights

Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising from the use of this Website shall be resolved in the appropriate courts located within the State of Florida.

Changes to This Policy and Terms

We reserve the right to modify, update, or revise this Privacy Policy and Terms of Use at any time.

Changes become effective immediately upon posting to this Website. Continued use of the Website following updates constitutes acceptance of the revised terms.

Contact Us

For assistance regarding SMS communications, please contact us using the information provided below.

If you have questions regarding this Privacy Policy and Terms of Use or wish to exercise any applicable privacy rights, please contact us:

Upside Partners

750 NE 117th St, Biscayne Park, FL 33161, USA

Phone: (305) 968-8932
Email: Andrew@upsidecre.com

By using this Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Terms of Use.